Retail and distribution
Orders, stock and credit that move without waiting on paperwork
For distributors and retailers, margin is made or lost in the movement of goods, credit and information. Delays and disagreements between sales, finance and the warehouse cost customers and cash.
Distributors, wholesalers, retailers and growth businesses
Common problems in the sector
- Credit orders that wait for several signatures, whatever their size.
- Stock figures that differ between the warehouse, the system and the sales team.
- Orders taken by phone and WhatsApp, then typed into the system again.
- Sales reporting by region or product that arrives too late to act on.
- Customers calling to ask where their goods are because nobody can see it.
Where to start
The services that usually matter most
Business Process Optimization
Approval limits and one point of data entry from order to dispatch.
AI Workflow Automation
Orders and status updates captured once and moved between systems automatically.
Business Data Analysis
Sales, stock and credit visible by region and product while there is still time to act.
Illustrative scenario
Routine credit orders approved once, not three times.
At a distribution company every credit order needs sign-off from sales, finance and a director, whatever its size. Orders wait for signatures, customers call to ask where their goods are, and sales staff re-enter order details that finance has already captured.
A process review would map the order-to-dispatch process and measure where orders wait. We would expect to propose approval limits so that routine orders within a customer's credit terms need one sign-off, a single point of data entry and a named owner for each stage, written up as a procedure staff can follow.
Request an Operating Review
Start with one problem
Tell us which part of the organisation you want reviewed and what is going wrong there. We will reply to agree the scope and a fixed fee before anything starts.
Every enquiry gets a considered reply from a senior person, not a sales sequence