SMEs and growing businesses
Practical automation and clearer numbers for businesses that are growing fast
Growing businesses in Ghana sell on WhatsApp and Instagram, take payment by mobile money, and run on a few people doing many jobs. The right automations free those people for customers, without enterprise budgets or software.
Shops, service businesses and fast-growing companies
Common problems in the sector
- Enquiries on WhatsApp and Instagram that wait for a reply, or never get one.
- Leads and customer details kept on personal phones and in notebooks.
- Mobile money payments matched to orders by scrolling through messages.
- Customers chased for payment one call at a time.
- No clear view of which products, channels or staff bring in the sales.
Where to start
The services that usually matter most
Illustrative scenario
Every WhatsApp enquiry answered in seconds and followed up.
A growing furniture and home goods business takes most of its enquiries on WhatsApp and Instagram, many in the evening. Two sales staff reply when they can from their own phones, prices are typed out each time, and nobody knows how many leads were never followed up.
We would set up a WhatsApp Business account with instant replies covering prices, delivery and payment options, log every enquiry in one shared list, and remind staff to follow up any lead without a reply or a sale within two days.
Request an Operating Review
Start with one problem
Tell us which part of the organisation you want reviewed and what is going wrong there. We will reply to agree the scope and a fixed fee before anything starts.
Every enquiry gets a considered reply from a senior person, not a sales sequence